19 Nov How to Address Common Board Members Communications Pitfalls
Communication is essential to any company, whether it’s with the CEO and board chairman or other board members. There are a few common pitfalls when it comes to board member communications that can cause frustration, misunderstandings, and ultimately a loss of trust.
The most common complaints from board members comprise the lack of information, misinformation or being taken by surprise and not being valued. This can harm relationships and make it difficult for boards of directors to make informed decisions.
Communication with board members is possible http://boardroomtalk.org/improving-board-communications-effective-online-solutions in many different ways. To facilitate communication between board meetings, a board portal, video conferencing, instant messaging and email are all good options. This can help reduce time devoted to administrative tasks and also frees up space for discussion during the meeting.
Additionally, it’s important to understand the preferred method of communication. Some are visual learners, while others prefer to read emails or make phone calls. This will help you tailor your approach to the different board members. You will ensure that they receive the most relevant information and that their needs are satisfied.
It’s also important to communicate with board members in a proactive manner and evaluate the urgency of each issue and the appropriate response timeframe. For instance If an issue is raised that isn’t on the agenda for the next board meeting, it could be best to defer discussion until a later date.